Privacy Policy

Data controller

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the General Data Protection Regulation (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), we inform you that the party responsible for processing your personal data is:

Move Studio Health SL ;CIF: B21880380

Address: Avenida Puerta del Mar 26 Local 6
Email: info@movestudiohealth.com
Web: www.movestudiohealth.com

For any questions related to data protection, you can contact us using the email address provided.

Data collected and its origin

We collect personal data to manage our relationship with you, whether as a patient, website visitor, newsletter subscriber, or job applicant.

Patient data:

Identifiers: name, surname, ID/NIE, telephone number, email, postal address.

Health data: medical history, clinical history, diagnoses, prescriptions.

Professional data (if applicable): profession, position, place of work.

Images and videos (only if you consent to their use for informational purposes).

Web/newsletter user data:

Identifiers: name, email, phone number (if provided).

Technical data: IP address, cookies, browser.

Candidate data:

Identification, academic and professional data included in your CV.

Origin: The data is provided by the data subject through forms, consultations, clinical sessions, or digital interactions.

Purpose of the treatment

Providing healthcare, physiotherapy, rehabilitation, personal training, injury prevention, Pilates, and guided physical activity services.
Appointment management, medical history, and therapeutic or sports follow-up.
Service-related communications, reminders, and news (newsletter, if you have consented).
Administrative, accounting and tax management.
Managing queries or requests through the web form.
Security through video surveillance systems.
Use of images and videos on social media and the web is only permitted with consent.

Legitimation

The legal basis for the processing of your data is:

Your express consent (art. 6.1.a GDPR) to receive communications or publish images.
The execution of a contract or provision of service (art. 6.1.b).
Compliance with legal health and tax obligations (art. 6.1.c).
The legitimate interest of the controller (art. 6.1.f), such as security measures or service improvements.

Data retention

Your data will be retained:

As long as there is a care or contractual relationship.
For the time required by health (medical history) and tax legislation.
Until you withdraw your consent, in the case of communications.
For a maximum of 30 days for video surveillance (except incidents).
Resumes: for 2 years or until revoked.

Recipients

Your data may be communicated to:

Public administrations and health authorities.
Providers who provide ancillary services under a data processor contract (e.g., consulting, clinical software, online appointment platforms).
Banking entities for collection management.
State Security Forces in case of recorded incidents.

No international data transfers are made, except for services that involve storage on servers outside the EEA, in which case compliance with standard contractual clauses in accordance with the GDPR will be guaranteed.

User rights

You can exercise at any time:

Right of access.
Right of rectification.
Right to erasure.
Right to object.
Right of limitation.
Right to portability.
Right to withdraw consent

You can do so by sending a request along with a copy of your ID to info@movestudiohealth.com or by mail to the address provided.

If you believe your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Security measures

Move Studio Health SL implements appropriate technical and organizational measures to protect personal data, in accordance with the principle of proactive accountability. This includes:

Access limited to authorized personnel.
Protected computer systems.
Specific training for the team in data protection.

Third-party providers who process data on behalf of Move Studio Health SL are contractually obligated to ensure the confidentiality, security, and proper use of the data.

Updates

This policy may be updated due to regulatory or functional changes.